It all begins with the first chat or meeting — the moment that can decide whether you win a website project or lose the opportunity. In this talk, we’ll walk through the full client communication journey: how to start conversations that convert into projects, set clear expectations, and keep clients updated with professional progress reports. You’ll also learn how to finalize website projects smoothly, handle revisions with confidence, and continue communication that builds long-term partnerships. Whether you’re freelancing or running an agency, this session will give you practical strategies to communicate effectively, avoid misunderstandings, and grow your WordPress business.